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Terms, Conditions and
Acceptable Use Policy
CRUNCHWEB.NET provides Internet World Wide Web page hosting,
Marketing, and Development. CRUNCHWEB.NET has certain legal and
ethical responsibilities consisting with the use of its server and
equipment involved in these services.
CRUNCHWEB.NET general policy is to act as a provider of internet
presence. CRUNCHWEB.NET has specific ethical concerns regarding the
use of its computers detailed below. We reserve the right
to suspend or cancel a customer's access to any or all services
provided by us when we decide that the account has been
inappropriately used.
WARNING:
Credit card fraud is a SERIOUS CRIME. If you submit bogus
credit card information and intend it as a childish prank or
"easy" way to obtain a free product, neither we, nor
the police, nor the postal authorities view it as such. Remember that
you can and WILL be traced through your Internet connection,
even if you submit a fictitious name, phone number, postal address, or
E-Mail address. Be aware that CRUNCHWEB.NET will cooperate with all
credit card companies, Internet Service Providers, and government
authorities to track down and prosecute ALL who fraudulently use
credit cards.
Specific Acceptable Use Policies
Server abuse
Any attempt to undermine or cause harm to a server, or customer, of CRUNCHWEB.NET
is strictly prohibited.
Unauthorized use of other people's accounts or computers
CRUNCHWEB.NET
will strongly react to any use or attempted use of an Internet account
or computer without the owner's authorization. Such attempts include
"internet scamming" (tricking other people into releasing
their passwords), password robbery, security hole scanning etc.
Any unauthorized use of accounts or computers by a CRUNCHWEB.NET
customer, whether or not the attacked account or computer belongs to CRUNCHWEB.NET,
will result in action against the attacker. Possible actions include
warnings, account suspension or cancellation, and civil or criminal
legal action, depending on the seriousness of the attack.
Abuse of Unlimited Traffic and/or Unlimited Storage
CRUNCHWEB.NET's customers are privileged to be offered unlimited
traffic and/or unlimited storage for their web sites. The intention of
CRUNCHWEB.NET is to provide a large space to serve web documents, not
an offsite storage area for electronic files. All (90%) of your web
pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on
CRUNCHWEB.NET's server. Web sites that are found to contain either/or
no html documents, a large number of unlinked files are subject to
warning, suspension or cancellation at the discretion of CRUNCHWEB.NET
management. Any customer who violates CRUNCHWEB.NET's Policies in
abusing either space/site transfer will be notified and given 2 days
to remedy the problem. If the problem is not resolved within the
alloted 2 day period, the client will be billed for the overages.
To maintain the integrity of our service the following limitations
apply:
Sites with Banners, graphics or cgi scripts running from their domain
used on other domains; Sites with picture galleries (any site
where 50% of the files transferred is graphics); Sites offering
download files or archives (any site where 50% or more of
there monthly traffic is from file downloads); Sites using more than
30% of system resources.
For those that do not qualify for the unlimited service, traffic will
go unmonitored until you reach 8GB per month. Thereafter, normal data
transfer cost of $20.00/1GB/month will be billed to your account.
CRUNCHWEB.NET and it's agents will be the sole arbiter as to what constitutes a
violation of this provision
Commercial advertisements with e-mail
Unsolicited commercial advertisements are not allowed in e-mail, and
will likely result in account suspension or cancellation.
Commercial advertisements are unwelcome in most Usenet discussion
groups and on most e-mail mailing lists. Inappropriate posting may
result in account suspension or cancellation. See the newsgroup or
mailing list's charter for whether advertising is allowed or not.
"Spamming," or sending a message to many different off-topic
newsgroups, is particularly unethical and will be treated as such.
Sending a message, especially an advertisement, to more than five or
six recipients, is by itself spamming unless the individuals have
specifically requested to be added to a mailing list on that topic.
E-mail is a person-to-person medium, not a broadcast medium.
Chat Rooms
We do not allow clients to install their own chat rooms, without
approving it with the CRUNCHWEB.NET Support Team. Most chat rooms tend
to be large system hogs and we cannot allow it as an account option.
However, we do provide a choice of Java chat rooms for a small extra
charge that will more than fill your needs and run without hindering
the performance of the machine for others. Note: Parachat chat rooms
do not apply to this rule. They are perfectly fine to install.
Background Running Programs
We may allow programs to run continually in the background. These are
considered on a one-to-one basis and an extra charge will be incurred
based on system resources used and operational maintenance needed.
IRC
We currently do not allow IRC or IRC bots to be operated on our
servers.
Payment Policies
All accounts are set up on a pre-pay basis. Setup fees are charged for
all new accounts and major account changes and are non-refundable. All
pricing is guaranteed for the term of pre-payment. CRUNCHWEB.NET
reserves the right to change prices at any time, unless other terms
have been agreed upon. Any account not brought current within a week
(7 days) of e-mail notice or exceeding this time frame in any way is
subject to suspension. The customer is responsible for all money owed
on the account from the time it was established to the time that the
customer notifies CRUNCHWEB.NET in writing for a request for
termination of services. All payment is in U.S. currency.
Cancellation
CRUNCHWEB.NET reserves the right to cancel service at any time. All
fees paid in advance of cancellation will be pro-rated and paid by CRUNCHWEB.NET
if we institute our right of cancellation. Any violation
of policies which results in extra costs will be billed to the
customer (i.e. transfer, space etc.)
All web hosting plans are backed by a 30 day money
back guarantee. If you are not completely satisfied with our services
or support within the first 30 days of your contract, you will be
given a full refund of the contract amount excluding setup fees and
overages. Setup fees are refundable only if the account order is
canceled prior to activation. For web hosting contracts of 3 months or
less, the full contract amount less any setup fees and overages will
be refunded if CRUNCHWEB.NET is notified within the first 30 days
following activation. No refund is available after the 30th day. For
web hosting contracts longer than three months, a refund equal to one
half of the contract amount less any setup fees and overages will be
given if CRUNCHWEB.NET is notified prior to the first day of the
second half of the contract term. For example, on a twelve month
contract CRUNCHWEB.NET must receive the notice of cancellation prior
to the first day of the sixth month of the contract. No refunds will
be given once the second half of the contract term has begun. This
policy does not apply to any additional services such as overages,
additional disk space, additional pop accounts, etc. Due to security
concerns, all account cancellations must be done in writing via US
mail or fax with a valid signature of the primary contact of the
account, account name, reason for cancellation. Phone requests will
not constitute acceptance of any cancellation. Payment will be made by company check within 15 days of receipt of
cancellation.
Lawful Purpose
CRUNCHWEB.NET reserves the right to refuse service to anyone.
Customers may only use CRUNCHWEB.NET server for lawful purpose.
Transmission of any material in violation of any Federal, State or
Local regulation is prohibited. This includes, but is not limited to
copyrighted material, material legally judged to be threatening or
obscene, and material protected by trade secrets. CRUNCHWEB.NET
expressly forbids anyone from using CRUNCHWEB.NET servers for the
propagation, distribution, housing, processing, storing, or otherwise
handling in any way lewd, obscene, or pornographic material, or any
other material which we deem to be objectionable, including, but not
limited to, pornography, satanic materials, and any and all materials
of an adult nature. The designation of any materials as such described
above is left entirely to the discretion of CRUNCHWEB.NET management.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold CRUNCHWEB.NET
harmless from any and all demands, liabilities, losses, costs and
claims, including reasonable attorney's fees asserted against CRUNCHWEB.NET,
its agents, its customers, officers and employees, that may arise or
result from any service provided or performed or agreed to be
performed or any product sold by customer, it's agents, employees or
assigns. Customer agrees to defend, indemnify and hold harmless CRUNCHWEB.NET
against liabilities arising out of; (1) any injury to person or
property caused by any products sold or otherwise distributed in
connection with CRUNCHWEB.NET's server; (2) any material supplied by
customer infringing or allegedly infringing on the proprietary rights
of a third party; (3) copyright infringement and (4) any defective
products sold to customer from CRUNCHWEB.NET's server.
Disclaimer
CRUNCHWEB.NET will not be responsible for any damages your business
may suffer. CRUNCHWEB.NET makes no warranties of any kind, expressed
or implied for services we provide. CRUNCHWEB.NET disclaims any
warranty or merchantability or fitness for a particular purpose. The
includes loss of data resulting from delays, non-deliveries, wrong
delivery, and any and all service interruptions caused by CRUNCHWEB.NET
and its employees. CRUNCHWEB.NET reserves the right to revise its
policies at any time.
All Sub-Networks, resellers and dedicated servers of CRUNCHWEB.NET
must adhere to the above policies.
Failure to follow any term or condition will be grounds for immediate
account deactivation.
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